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Fake Package Delivery Texts & Emails

USPS/FedEx/UPS will not text you payment links for delivery

Quick Answer

Don’t click links in unexpected delivery texts. Check your package status by going directly to USPS.com / FedEx.com / UPS.com or the retailer’s app. Real carriers do not ask for “redelivery fees” via text links.

How the Scam Works

You receive a text/email claiming a delivery issue or customs fee.
Link goes to a fake site that steals payment/card details.
Messages often use shortened links and urgent wording.

Red Flags

Shortened links (bit.ly/tinyurl) or random domains
“Pay a small fee to release your package”
Requests for full card details on a non-carrier site
Spelling errors, generic greetings, or sender from email address

How to Verify a Real Package

Do not use the link.
Go directly to the carrier site/app and enter your tracking number.
Check retailer account (Amazon, eBay, etc.) for official tracking updates.
Call the carrier using numbers from their official website.

If You Clicked the Link

Stop entering information and close the page.
If you entered card details: contact your bank, request new card, monitor charges.
If you entered credentials: change password immediately and enable 2FA.
Run antivirus scan on your device.

How to Report

FTC: reportfraud.ftc.gov
USPS: report to USPIS
FedEx: abuse@fedex.com
UPS: fraud@ups.com
Mobile carriers: forward scam texts to 7726 (SPAM)