💬

Received a Suspicious Text Message?

Text message scams (smishing) are on the rise. Let's help you identify what's legitimate and what's a threat.

Why Text Message Scams Are Growing

Text message scams (known as "smishing" - SMS phishing) have exploded in recent years. In 2024, Americans received an estimated 12 billion scam texts, with fake package delivery notifications being the most common.

Scammers love text messages because they feel more personal than emails, people check them quickly, and they're easy to send in massive quantities.

Common Types of Text Message Scams

📦 Fake Package Delivery Texts

What they say: "Your package couldn't be delivered. Click here to reschedule." or "Confirm your address to receive your shipment."

The scam: The link leads to a fake website that steals your personal information or installs malware.

Risk level: Very High

How to spot it: You weren't expecting a package, the link looks suspicious, generic greeting ("Dear customer"), poor grammar.

🏦 Fake Bank Alerts

What they say: "Unusual activity detected on your account. Verify immediately." or "Your card has been locked. Click to unlock."

The scam: They want you to click a link and enter your banking credentials on a fake site.

Risk level: Very High

How to spot it: Real banks don't ask for login credentials via text. Generic greeting, creates urgency.

🎁 Prize or Gift Card Scams

What they say: "Congratulations! You've won a $500 gift card. Claim it now!" or "You've been selected for a free prize."

The scam: They either want your personal information or charge a "small processing fee" to claim your "prize."

Risk level: High

How to spot it: You never entered any contest, too good to be true, requests personal info or payment.

👨‍💼 Job Offer Scams

What they say: "Earn $5,000/week working from home! No experience needed. Apply now!"

The scam: They ask for personal information for "background check" or want you to pay for training materials.

Risk level: High

How to spot it: Unsolicited offer, promises unrealistic income, asks for payment or sensitive information upfront.

🔐 Two-Factor Authentication (2FA) Bypass

What they say: "Your verification code is: 123456" (when you didn't request one)

The scam: Someone is trying to access your account and they're hoping you'll ignore the text or share the code.

Risk level: Very High

How to spot it: You didn't try to log in anywhere. This is someone trying to break into your account.

💸 Payment App Scams

What they say: "You've received $800 via Venmo/Zelle/CashApp. Confirm to accept."

The scam: The link is fake, designed to steal your payment app credentials.

Risk level: Very High

How to spot it: Check your actual app directly, don't click links in texts about money.

🚨 Never Click Links in Suspicious Texts

The #1 rule: Don't click links in text messages from unknown numbers or unexpected texts from seemingly known contacts. Even if the link looks legitimate, scammers can create fake websites that look identical to real ones.

Instead, go directly to the company's app or website by typing it into your browser yourself.

Red Flags of Text Message Scams

  • 🚩 Creates urgency ("Act now!" "Limited time!" "Account will be closed!")
  • 🚩 Contains a shortened link (bit.ly, tinyurl, etc.) or suspicious URL
  • 🚩 Asks you to verify personal information via text or link
  • 🚩 Claims you won something you didn't enter
  • 🚩 Contains poor grammar, spelling errors, or awkward phrasing
  • 🚩 Sender's number doesn't match the company's official number
  • 🚩 Asks for payment or gift cards
  • 🚩 Threatens negative consequences (account closure, legal action, arrest)
  • 🚩 Uses generic greetings ("Dear customer" instead of your name)
  • 🚩 You weren't expecting this message from this sender

What to Do When You Get a Suspicious Text

  1. Don't click any links or download any attachments. This is the most important step.
  2. Don't reply to the text. Responding confirms your number is active and may lead to more scams.
  3. Don't call any phone numbers provided in the text. Use official contact information instead.
  4. If it claims to be from a company you use, verify independently. Open the company's official app or website directly (don't click the text link).
  5. Delete the text message. This prevents accidental clicks later.
  6. Block the sender. On iPhone: tap the number → Info → Block this Caller. On Android: tap the message → Block/Report spam.
  7. Report it. Forward spam texts to 7726 (SPAM) - works on most carriers. Also report to the FTC at reportfraud.ftc.gov.
  8. Research the number. Use our analysis tool below to see if others have reported this number.

Special Cases: When the Text Seems Real

If the text appears to be from someone you know:

Scammers can spoof phone numbers to appear as contacts in your phone. If a friend or family member sends an unusual request (especially for money or personal info):

  • Call them directly using a number you know is theirs (not the one in the text)
  • Ask a question only they would know the answer to
  • Be especially cautious of urgent money requests

If you're not sure if a package notification is real:

  • Open the delivery service's app directly (UPS, FedEx, USPS, Amazon)
  • Check your order history on shopping sites
  • Look for tracking numbers in your email (not in the text)

If a bank or financial alert seems legitimate:

  • Never click links - open your banking app directly
  • Call your bank using the number on your card (not the text)
  • Check your account through official channels first

Protecting Yourself from Future Text Scams

Enable Carrier Spam Filtering:

  • AT&T: AT&T ActiveArmor (free version available)
  • Verizon: Verizon Call Filter (includes text filtering)
  • T-Mobile: Scam Shield (includes scam text blocking)

Use Phone Built-In Features:

  • iPhone: Settings → Messages → Filter Unknown Senders
  • Android: Messages app → Settings → Spam protection

Be Careful What You Share Online:

Scammers harvest phone numbers from social media, data breaches, and public directories. Limit who can see your phone number online.

Never Share Verification Codes:

If you receive a verification code you didn't request, someone is trying to access your account. Never share these codes with anyone.

Need to Check That Number?

Our phone number analysis tool can help you determine if the number that texted you has been reported for suspicious activity.

What you'll learn:

  • ✓ Carrier and location information
  • ✓ User-reported scam/spam patterns
  • ✓ Similar number activity trends
  • ✓ Risk assessment indicators

What this helps with:

  • ✓ Confirming your suspicions
  • ✓ Seeing if others were targeted
  • ✓ Deciding whether to block
  • ✓ Contributing to community safety

⚠️ Important: This is informational data only. We aggregate publicly available information and user reports. We cannot guarantee accuracy or completeness. This is not a consumer report and may not be used for employment, housing, credit, or insurance decisions. Always verify information independently.

🔒 Your search is confidential. The number you research will not be notified.

Related Protection Resources

Recognizing Phishing Attempts

Learn the warning signs of phishing across all communication channels.

Read Guide →

Protecting Your Personal Information

Reduce exposed personal data and lock down social profiles.

Learn More →

Latest Scam Alerts

Stay informed about new text scam tactics being used right now.

View Alerts →